Frequently asked questions
About Qantas Money Home Loans
How does Qantas Money lend for a home loan?
Does Qantas Money offer introductory (honeymoon) home loan rates?
How can Qantas Money offer such low home loan rates?
Why choose a Qantas Money Home Loan?
Considering a home loan
Am I eligible for a Qantas Money Home Loan?
I'm self-employed, can I apply for a Qantas Money Home Loan?
How quickly can I get a home loan?
Can I submit an application for multiple properties?
What is a Comparison Rate?
Mortgage versus home loan - do they mean the same thing?
What are the fees associated with a Qantas Money Home Loan?
Saving for a home loan
What is equity?
How to increase borrowing power?
What does LVR mean?
What is Lenders Mortgage Insurance (LMI) and when would I need it?
How much does HECS affect borrowing power for a home loan?
What other upfront costs are involved in buying a home?
Can I use the equity in my current home as a deposit?
How much deposit do I need for a home loan?
Types of home loans & features
Is fixed or variable rate better?
What is a Key Fact Sheet?
What type of home loan is best if I’m a first home buyer?
What is a variable rate home loan?
What types of home loans does Qantas Money offer?
What is a fixed rate home loan?
I’m not sure which type of loan or features will be best for me. Do I need to know before I apply online?
How do I choose a home loan?
Principal and interest or interest only?
What is a roll-to rate?
What is a home loan interest rate?
What is an offset account and how does it work?
Applying for Pre-approval
What is Pre-approval?
When should you get Pre-approval for a home loan?
How long does Pre-approval take?
How long will my Pre-approval last?
How does the Pre-approval application process work?
I’ve got Pre-approval. What's next?
Will my credit history be affected when I apply for Pre-approval?
Can I bid at auction with Pre-approval?
Applying for a home loan
What happens after I have applied?
How do I submit a joint application?
How does the application process work?
I am not an Australian resident, can I still apply for a Qantas Money Home Loan?
Can I apply for any type of Qantas Money Home Loan online?
How does full approval with Qantas Money work?
What is a Foreign Tax Form and why would I need one?
How can I check the status of my application?
How does Qantas Money assess the value of my property?
Will I always get your published interest rate?
How does making an application affect my credit score?
How long does it take for a home loan to be approved?
Where can I get help to complete my application?
What documentation will I need to provide?
How does Qantas Money assess my household expenditure?
After approval
I’ve completed the application process. What happens next?
When will Qantas Points land in my account?
What is Stamp Duty?
How will Qantas Points be allocated for a joint application?
How does the settlement process work?
How long does it take to receive my home loan funds?
Who can act as a witness when I sign the loan documents?
After settlement do we deal with Qantas Money or Bendigo and Adelaide Bank?
Managing your home loan
How often will I receive information on my account?
Can I make changes to my loan?
How can I make repayments and redraw on my home loan?
How do I redraw on my loan?
What are the features of an offset account debit card?
Can I pay extra into my home loan each month?
How can I check what my current home loan repayments are?
How do I log in to online banking for my home loan?
Refinance
How much difference does 0.5% make on a home loan?
How much can I borrow when refinancing?
How do I refinance my home loan?
How can I calculate my savings from refinancing?
Can I use equity in my loan?
What are the benefits of refinancing your home loan?
Financial Difficulty
Security & Privacy
Is it safe to get a home loan online?
How can I tell which emails are genuine?
Is entering my online banking details safe?
What is Qantas Money’s privacy policy?
How does Qantas Money manage data security, to protect my financial information?
What do I do if I receive a suspicious phone call?
Customer support and complaints
All Categories > Frequently asked questions > Considering a home loan > Am I eligible for a Qantas Money Home Loan?
Am I eligible for a Qantas Money Home Loan?
If you meet the below criteria, you may be eligible for a Qantas Money Home Loan.
Eligibility Criteria
- Property type - You are buying or refinancing an established property i.e. it’s not off the plan or under construction. Please note that units and apartments within a high-density complex are subject to additional criteria. (See high-density definitions below or Contact Us for support.)
- Location - You are buying a home or investment property in a capital city or major regional centre. You can check if your property is eligible in the first stage of our online application.
- Deposit amount - You must have at least a 10% deposit or equity (a 25% deposit is required for loans above $2M), as well as savings to cover fees and charges such as stamp duty. If you have less than a 20% deposit for a standard security, you'll also need to pay Lenders Mortgage Insurance (LMI).
- Loan amount - You are looking to borrow a minimum of $300,000 and maximum of $3M.
- Employment - You are currently employed (or self-employed).
- For full-time and permanent part-time PAYG roles, you must have held your job for 6 months, or had 12 months of continuous service in the same industry.
- For dependent contractor PAYG roles, you must have held your job for 6 months, or had 2 years of continuous service in the same industry.
- For casual PAYG roles, you must have held your job for 12 months, or 6 months if you've had 2 years of continuous service in the same industry.
- For self-employed roles, you must have traded for 1 year under a registered ABN and meet our other self-employment criteria.
- ID - You have at least one form of government ID, such as a passport, driver licence or Medicare card.
- Country - You are an Australian citizen or permanent resident who lives in Australia.
- Refinancing - You are listed on the current property title. If two people are noted as owners on the title, you must both be applicants for the new loan. We can’t consider loans involving guarantors.
- QFF Membership - You are or intend to become a member of the Qantas Frequent Flyer program.
- Already a member? Have your Qantas Frequent Flyer membership number (and log-in details) ready to add during the application.
- Not a member? Join free here.
If you fit these criteria, you could be eligible for a Qantas Money Home Loan and can apply now.
Types of loans that aren't eligible
We are not able to provide a home loan if you need the following:
- a construction home loan;
- a loan for land, properties purchased off the plan, or apartments under 40m²;
- a guarantor loan;
- split loans (where you need a mix of product or interest rate types);
- if there are more than two applicants on the loan;
- if the applicant is a trust or company;
- debt consolidation; (however you may be able to use the equity in your home to pay off other debts by refinancing - find out more here);
- bridging loans; or
- cross-securitisation.
What is considered 'high-density'?
High-density is defined as 'complexes with more than 50 units/apartments, or is more than 5 storeys (excluding car parking)'. Please note there is additional information that we’ll need to review before we can confirm if your property is eligible.
If you want to confirm if your property meets the requirements, you can contact us, or you can enter the address on the first page of the application. Our system may not always be able to identify a high-density property straight away, but we will try to give you as much information as possible.