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Things you need to know before you start

It should only take around 30 minutes to apply

  • To apply for Qantas Money Home Loan Pre-approval you need to be a Qantas Frequent Flyer member. Not a member? Join free here. Already a member and have forgotten your membership number? Please call the Qantas Frequent Flyer Service Centre on 13 11 31.
  • When applying for Pre-approval, you’ll need to provide information including your income, your expenses, and your ID.
  • You’ll need to provide details on how much you are willing to spend on a property and how much you would like to borrow. If you’re unsure, you can go back to our Borrowing Power Calculator to get an estimate to help guide you for your application. You can also ask one of our home loans experts to help you understand your borrowing power after submitting your application.
  • You’ll also need to provide a postcode of the preferred area you are looking to buy in. This can be updated at a later stage if you choose a different location during your property search.
  • Pre-approval will last for 60 days. You will have the option of renewing your Pre-approval for an additional 60 days before it expires.π After this you can always reapply once you’re closer to finding your home.
  • If you’re pre-approved for a Qantas Money Home Loan, simply log back in to update your application once you have found a property you’d like to make a bid or offer on. At this point we’ll assess it - which will include a valuation - to make sure we can lend against the property.
  • If any of your personal or financial information changes, you will need to update it in the portal.

Need any help?

Our Home Loan experts are happy to help with your application 7 days a week.

New customers, Monday to Friday: 8:00am to 6:30pm. Weekends: 9:00am to 5:00pm (AEST)

Existing customers, Monday to Friday: 8:30am to 8:30pm. Weekends: 9:30am to 4:30pm (AEST)

1300 992 700
Call: 1300 992 700

Qantas Money is proud to have partnered with Bendigo and Adelaide Bank, one of Australia's most trusted banks to offer you a range of great home loan options, with 24/7 secure access to manage your home loan.

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