How to load your Qantas Pay card
To load money onto your Qantas Pay card select from these three options:
Instant Load (0.5% fee)
To get funds straight away, you can load using your Mastercard debit card or Visa debit card by selecting the ‘instant load’ option in the Qantas Money app or Qantas Money website. Each transaction will be charged a 0.5% fee of the load amount.
Bank transfer (Free)
To load from your bank account:
- Select 'Bank Transfer' in the Qantas Money app or Qantas Money website.
- Select the currencies and amounts you wish to load
- Complete the transfer through your bank account.
Funds transferred before 2pm AEST/AEDT Monday to Friday will be available the next business day.Funds transferred on weekends and public holidays will be available within 2-3 business days.
BPAY (Free)
To Load with BPAY:
- Choose 'BPAY' in the Qantas Money app or website.
- Choose the currencies you want and the totals you want to load.
- Complete the BPAY using the Biller code and Customer Reference Number that we’ve emailed to you.
Your funds will be available within 2-3 business days.
Travel money card loading tips
Lock in exchange rate
Qantas Pay offers a great option to load and lock in currency rates³, helping you to avoid currency fluctuations when you travel.
Load local currency
When making transaction overseas, you may be asked if you'd like to transact in Australian Dollars or the local currency. If you have the local currency loaded, select to pay in the local currency to avoid foreign transaction costs.
Get more with the app
Link any Mastercard to Qantas Monay App and activate offers to receive bonus Qantas Points at your favourite stores.
See how it works. It’s easy.
- Sign up
- Activate
- Load
- Use
- Manage
Sign Up
Qantas Pay is available to Qantas Frequent Flyer members over 16 years old. You will need your membership details to sign up.
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Received your Qantas Pay card. What now?
Don't forget to activate your card when you receive it.
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Load money to your Qantas Pay card
- Log in to the Qantas Money app or website
- Choose your currency (or currencies)
- Choose a payment method: Instant Load, Bank Transfer or BPAY®
Use your Qantas Pay card
- Use your card to make purchases or withdraw money at millions of Mastercard locations worldwide2 or at ATMs worldwide
- Transfer money between currencies
- Cash out leftover funds to your Australian bank account
- Share funds with other Qantas Frequent Flyer members, using Qantas Pay card to card transfers
Manage your account
Access your account anywhere either via the Qantas Money App or the website and you can;
- Lock and unlock your card
- Set and manage your card PIN
- Set your default currency
Learn more about loading your Qantas Pay card
You can load up to 10 foreign currencies onto your prepaid Qantas Pay card. These are: USD, Great British Pound, Euro, Thai Baht, New Zealand Dollar, Singapore Dollar, Hong Kong Dollar, Canadian Dollar, Japanese Yen, Emirati Dirham.
You can load all currencies at once or one at a time, depending on the nature of your trip. When you do, you’ll lock in the exchange rate for each of them³ – meaning you’ll always know how much you’re spending.
If you’re travelling to a destination where we don’t offer a locked in rate – such as Indonesia, China or South Africa, you can load and spend Australian dollars. Our daily rate for the currency you’re spending in will apply⁵.
The load limits of a Qantas Pay card as as follows:
The maximum individual amount you can load onto a Qantas Pay card in any 24 hour period is AU$20,000. The maximum amount you can load on a Qantas Pay card using instant load is:
- AU$15,000 in any 24 hour period
- AU$30,000 in any 7-day period
- AU$60,000 in any 30-day period
Yes, you can use your prepaid currency card internationally to make purchases or withdraw money from any ATM/wherever Mastercard is accepted. If you are using your card internationally, you may be asked if you’d like to transact in Australian Dollars or the local currency⁶.
If you have the local currency loaded onto your Qantas Pay card, select to pay in the local currency as the rate is already locked in. If you select to pay in Australian Dollars, or you do not have the local currency loaded onto your card, your currency will be converted for you at the foreign exchange rate for the relevant currency at the time of your transaction⁵.
Qantas Pay also offers 24/7 Mastercard Global Support over the phone, wherever you are in the world to assist you with your enquiries.
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